ADP – Dealer Services

How 30,000+ dealerships stock and sell vehicles

Overview

CLIENT

ADP Dealer Services (now CDK Global) is a leading supplier of computer systems for the retail automotive industry, offering clients a wide range of advanced and highly capable software.

ADP Dealer Services International

PRODUCT

ADP’s inventory solutions help auto retailers refine their vehicle sales process, and offers new ways for dealerships to manage their new and used vehicle inventories.

BACKGROUND

Upon acquiring Cobalt Group, Inc., ADP became a leading vehicle inventory and sales software provider – servicing over 14,000 locations in 50 countries.

PRODUCT STRATEGY

Update the archaic vehicle inventory software that ADP acquired from Cobalt Group, Inc., to provide automotive retail clients with the tools they need to manage their dealerships more efficiently.

OPPORTUNITY

ADP saw an opportunity to supply clients in the automotive retail industry with tools capable of providing actionable insights into the tracking and stocking of dealership inventories and streamlining pricing structures.

ROLE

Product Designer for the Inventory & Sales team (2014-2015)

Download project overview

Modernizing vehicle inventory solutions for more than 30,000 automotive, trucking, motorcycle, marine, recreational, and heavy equipment dealers around the world.

ADP ENTERPRISE SAAS

ADPs inventory solutions bring together powerful customer insights and real-world market data that improves how dealers curate their vehicle inventories using tools to stock smarter, sell more, and grow market shares.

Features

INCENTIVES MANAGEMENT

The Incentives Management tool allows dealerships to personally set and manage their special vehicle deals and incentives.

Prototype

INVENTORY MANAGER – IMPORT DATA SOURCES

The Inventory Manager Import Data Sources tool allows dealerships to import and manage their vehicle inventory API data sources within ADPs platform.

Prototype

INVENTORY MANAGER – INVENTORY SCRIPTS

Managing vehicle inventory data, previously required clients to contact ADP representatives in order to request manual coding of their SQL data scripts – a service that cost ADP a lot of money.

To solve this problem, we designed a new solution that enabled dealership clients to easily select and manage data for their vehicle inventory sources on their own.

Prototype

INVENTORY DATA SYNDICATION

The Inventory Data Syndication feature allows dealerships to syndicate their vehicle inventory data from third party sources (such as Cars.com, Edmunds, Carfax etc…) using ADPs database. This enables dealerships to monitor, stock and manage their inventories more efficiently.

Prototype

CVS INSTALLATION

The Common Vehicle Services (CVS) feature connects a dealership’s full inventory data into a single ADP database. The CVS Installation tool supplies new dealerships with an onboarding process that syncs their vehicle inventory data in 5 simple steps.

Prototype

INCENTIVES DASHBOARD

The Vehicle Incentives dashboard provided incentives to ADPs internal inventory, and gave their sales teams the ability to track and monitor how automotive retail incentives were created using criteria such as vehicle make, dealer, OEM, and more.

Prototype